City, State (June 4, 2013): Natural Healing Center has been named a recipient of the CMUS Talk of the Town Customer Satisfaction Award presented by Talk of the Town News and Celebration Media U.S. (CMUS) for the fourth consecutive year.
The Talk of the Town Award honors companies and professionals that provide excellent customer service, as reported by their customers through user review websites, blogs, business rating services, social media, and industry accolades. The businesses are analyzed by a team of researchers who calculate each business’s star rating based on this data, which determines a business’s award eligibility.
I've been coming here for years. I used to have horrible, severe sciatica. all the doctors I saw basically said I was getting old, there's nothing that can be done and I just have to get used to it. So I decided to try acupuncture and found this clinic (formerly on Castro Street in downtown Mountain View) with good reviews. Dr. Lin (Linda) Wang worked with me, using a combination of acupuncture, massage and chiropractic treatment from Dr. Helen Wang and within six months, the sciatica was gone. I still go every once in a while for a tune up, or if I have a specific problem (I pull my back out occasionally) and it's always solved.
Dr. Li is fantastic, always seems to be able to pinpoint the problem area, even when it's caused by something farther away from the pain spot. she's a wonderful practitioner, very soothing and calm style, and very professional.
The whole staff is great, Ethan is very easy to work with and handles all the insurance stuff really well. The new office is really nice too.
highly recommended. very definitely a 5-star place
Bob U. - Mountain View, CA
I thought that you could only schedule an appointment a week ahead of time. I had misunderstood. (I have tinnitus and it can make it hard to hear)
The clinic feels clean and smells nice. This is specially important for bathrooms and this one is. There is hot tea in the waiting area or water if you prefer. They call you to confirm / remind you of your appointment.
*** chiro with Dr Helen Wang ***
I have auto immune disease so my health is really bad. My joints suffer a lot and on top of that I have fibromyalgia and I hurt all the time. Dr Helen Wang has been wonderful. I could not give her a higher review. She not only has made me feel so much better from the visits but she taught me some stretches I could do at home to help. When you go to see her you genuinely feel like she cares and knows what she is doing.
She has used an activator on me which is pretty interesting. And easier than for me have my neck adjusted. She has also done ultrasound and used the electronic simulator on my shoulder. I was worried that it would be too much because my shoulder is really bad. But she always adjusts the intensity. I feel so much better since I first went to see her.
***acupuncture with Dr Linda Wang ***
this was my first time ever getting acupuncture and I was a bit worried. But Dr Linda told me to make sure to tell her if it hurts and she will adjust it. Make sure to go to bathroom beforehand because once it is in you lay there for a while. However, it is very comfortable and there is relaxing music playing. And every time I lay on my back or my stomach she makes sure I am comfortable.
She also did acupressure point massage. which hurts during but after I leave I can tell there is a difference. To be honest I think it has helped my hip bursitis a lot. I have trouble hearing because of my ear ringing and I always make her repeat herself and she never gets annoyed at me.
She also did my first cupping ever. She explained it to me and told me that there would be marks for a few days and not worry. It was strange, like sucking, and left really cool marks after. I have it done every time I go now.
If you are in pain you have to go there. They help you so much.
Jessica C. - Sunnyvale, CA
My wife and I got to know this center from a friend's referral 2 years ago. Since then Dr. Helen Wang of this center has been super helpful whenever we have back / neck / wrist pain.
Not only had she treated our immediate pain, she also investigated the root causes in our work / life styles and help us to fix these long-term issues:
* When I got backpain from heavy computer usage, Dr Wang spent time to asked my working environment and suggest work style changes (e.g. adapting to standing desk, changing to more comfortable shoes when using standing desk). These advice has been significantly reduced the frequency of my pain;
* Knowing I had to use computer for extended hours every day, she taught me how to use a foam roller at home to stretch everyday;
* When I started to jog daily and my leg got cramp occasionally, Dr Wang taught me stretch before and after jogging, and recommended me the right running shoes -- she is a very active person herself and these advice were spot-on.
* When my wife was pregnant and now we just had our first baby (back pain and wrist pain again for carrying baby), Dr Wang shared her advice on healthy lifestyle with pregnancy and baby caring.
We are so lucky to have had chosen Dr Wang as our chiropractor 2 years ago. In many ways, she has become a trusted health / lifestyle adviser for our family.
David W. - Sunnyvale, CA
Dr. Wang is a great Chiropractor. I went over there with a low back problem, 3 weeks after my daughter was born. She attacked the problem in a very early stage and in 5 different sessions I did not have the problem anymore. As matter of fact by the second session I was able to feel the difference. Totally recommend it.
Luisa H. - Mountain View, Ca
Very pleased with service provided from Thriving Chiropractic. Dr Helen Wang provides well-considered and conservative approaches to solving your issues to make sure you recover and maintain your health. Beyond the standard procedures Dr Wang carefully evaluates your pain points, posture and activities to ensure that a well-rounded recovery plan is delivered. The office management are friendly and professional. Would confidently recommend the service.
James, L. - Los Gatos
I just wanted to let everyone know that I’m living life much better.. Where I used to be in pain in the evenings.. I’m not. I almost forgot and actually stopped seeing Dr. Helen for a bit. Also got lazy in doing the stretches she taught me. A little bit of my pain returned. Dr. Helen said “it’s a complete package” I have to be committed to helping myself. She even gifted me the best roller to get me back on track.
I’ve come to realize that with most chiros, you’re in and out within 10 minutes. I’ve been waiting for that to happen.. Nope… she’s still taking the time.. my usual visit is between 30 – 45 mins. And when I’m super tight, she sends me to “Lucy” for massage theraphy. Lucy’s not a “feel good” massage, but my body feels sooo good after.
Peruse the internet for your problem…and if you need a great chiropractor, see Dr. Helen.
R.O. - Mountain View, Ca
This review is for Dr. Helen Wang and their massage therapists. They also have an acupuncturist on site (also Dr. Wang) but I haven’t been treated by her.
First off for Dr. Helen. She’s a great chiropractor and seems to focus more on muscle and joints rather than just doing adjusting. I have been to three chiropractors and none of them took the time to understand my problems like Dr. Helen. As a heads up, she’s only at this office on Tues, Thurs, and Sat. She has another office in Sunnyvale. My only complaint is that the 30-minute chiropractic appointments seem too short and sometimes the schedule is running behind by ~5 minutes.
Wei L. - Lancaster, Ca.
This review is for Dr. Helen Wang (Chiropractor).
I was suffering from lower back spasm for a week and was unable to sit or move freely. My movement from the lower back was limited and painful if I tried to stress it. I thought that by doing some home remedies for a day or two I will be OK. But I was so wrong. I should have seen Dr. Wang immediately when I started to feel the discomfort.
I had never been to a Chiropractor before I saw Dr. Wang. Thanks to Yelp! She did a thorough diagnosis of the situation with my back. Her analysis was top notch as she found out the exact spot that was bothering me. She explained me everything in detail and it was good knowing what was wrong with my back.
Her clinic is really clean and looks up to date with the latest technology tools. She did an ultrasonic treatment, then her special massaging and at the end she used some massaging/stimulating tool which helped the spasm to subside immensely.
After my first session I am almost 100%.
I recommend her to everyone.
Thanks Dr. Helen Wang.
Himil D. - Foster City, CA.